This page used to list eight categories and several dozen sub-services, and if you’d asked us which mattered, the honest answer was buried. So here’s the honest answer instead. We run complete IT environments for small and mid-sized businesses, and everything we do hangs off that one relationship: the security layer, the compliance program your industry demands, the hardware on the desks and in the rack, and lately the AI systems businesses want without handing their data to a public service.
The reason it works as one engagement is the same reason we keep saying it across this site: the documentation and the live systems have to be owned by one team, or they drift apart. The team that patches your servers should be the team that wrote your security plan, specced your backup hardware, and answers when something breaks at 7 AM. That’s the model. Here’s what’s inside it.
Managed IT Services
The core of every engagement. Devices, servers, network, cloud, identity, patching, backups, vendor management, and day-to-day support, run against documented service levels by a team instead of a single point of failure. If you have an internal IT person, Co-Managed IT covers that split, with the responsibilities documented so it’s clear who owns what. The full picture is on the Managed IT Services page.
Cybersecurity
Every engagement carries a real security layer, because in 2026 running IT and securing it aren’t separable. Endpoint detection, identity protection, email security, monitoring, and the controls your cyber insurance application keeps asking about. What we see in prospect assessments, and what an actual layered defense looks like for a business your size, is on the Cybersecurity page.
Compliance Services
For the businesses whose industry carries a rulebook: CMMC and NIST 800-171 for defense and federal suppliers, HIPAA for medical and dental practices, the FTC Safeguards Rule for accounting and finance firms, and the adjacent frameworks (GLBA, FERPA, PCI DSS) where they apply. Compliance work here is never a binder sold separately. It rides on the Managed IT engagement, because the paperwork has to describe systems someone actually operates. Start at the Compliance Services hub.
Custom PCs, Servers, and AI Infrastructure
The part most IT firms can’t say: we build hardware. Cybertron International has manufactured custom PCs and servers in Wichita since 1997, and that line now extends to AI workstations and GPU servers for businesses deploying private AI on hardware they own, especially manufacturers, defense contractors, and the other organizations that can’t send sensitive data to a public AI service. Workload-matched builds, compliance-aligned sourcing, lifecycle planning, and Hardware-as-a-Service where a monthly model fits better. The depth is on the Hardware page, and the private AI side, when local models make sense and what they take to run, is on the Private AI page.
Business Continuity
Backup and disaster recovery, treated as the discipline it is: tested restores, documented recovery objectives, and BDR hardware specced as part of the build conversation rather than bolted on. A backup that has never restored a file as a test is a hope, not a plan. Details on the Business Continuity page.
What you won’t find here anymore
The old version of this page sold VoIP, cameras, printers, document management, and a few dozen other line items as standalone services. We still do that work, but for the businesses whose environments we run, where it lands as part of the engagement instead of an invoice with a stranger’s name on it. If you’re searching for a one-off vendor for a single tool, we’re the wrong call, and we’d rather say that here than waste your thirty minutes. If you’re trying to make the whole environment somebody’s job, keep reading.
How an engagement starts
One step. Book the 30-minute exploratory call and we’ll give you a straight read on where your environment stands, what you’re exposed on, and what we’d address first. Industry context helps, so if you want to see what we walk into across manufacturing, healthcare, accounting, and the rest, the rundown is on the industries page. If we’re not the right fit, we’ll say so on the call.
Frequently asked questions
Do you have packages or a price list?
No tiers, no packages, no teaser rates. Every environment is different enough that a published package would fit almost nobody, so we work the scope out on the exploratory call against your actual headcount, systems, and compliance picture.
Can we hire you for just one thing, like phones or cameras?
Generally no, and it’s worth being plain about why. Single-service work done by a vendor who doesn’t run the rest of your environment creates exactly the gaps we get hired to clean up later. The add-on services exist for clients whose environments we already manage. If one tool is truly all you need, we’ll point you somewhere reputable on the call.
We already have an IT person. Is this still for us?
Yes. Co-Managed IT exists for exactly that situation. Your internal person keeps what they’re good at, we bring depth where they’re stretched, and the split is documented. The business stops depending on one set of shoulders without anyone losing their job to prove it.
What does onboarding look like?
It starts with an assessment of what you actually have: every device, every server, every account with access, every vendor relationship. Then documentation, then stabilization of whatever the assessment flagged, then the steady operating rhythm of monitoring, patching, and support. Most of the surprises we find live in the first thirty days, which is the point of finding them then.
