We have been an established Kansas Corporation since January of 1997. We take great pride in our high level of customer service and support. Our consistent quality and highest level of support has earned CybertronIT the distinction of being the 15th Largest system Builder in the USA (CRN , 2007) Rest assured that when doing business with us, you will receive only the highest quality in both our products and service.
Excellent Pre and Post sales service (100% Guaranteed)
At CybertronIT you will find some of the most knowledgeably and friendly technical reps in the market. Feel free to call us with any and all technical questions regarding equipment recommendations and configurations. We are here for you!
Flexible system design and product customization
All of the CybertronIT systems are built with a modular design that allows you to upgrade or add to the system.If you can’t find the perfect desktop or server for your requirements – No Problem! Contact CybertronIT with your requirements and we will custom configure a system to meet your needs. Quotes are created and sent to you by email the same day, and you can always make adjustments.
Fast Turnaround Time
We ship 98% of all component orders with 48 Hours, and we have the fastest delivery times in custom configured systems. We pride ourselves on our 48 hour commitment, that means that we do not exceed 48 hours from the time we receive the order to the time the order leaves our facilities, regardless of how complex the configuration. CybertronIT’s warehouses are located in the Midwest and therefore shipping and transit times are very reasonable. The longest ground transit times are four days to the East and West Coasts. There are also faster shipping methods available such as two day and next day shipping.
- A 100% U.S. company (owned and operated in the Heartland USA)
Lifetime Technical Support
CybertronIT offers World-class technical support to the end users of all technical backgrounds. Whatever their level of technical knowledge is, we will tailor our support to fit them. We can talk in great detail to the computer guru or network administrator, or we can simplify our responses to the beginner PC user. We follow a simple strategy of treating people the way we want to be treated, while providing them with solutions within their first phone call (One-and-Done philosophy!) Our support engineers are helpful and friendly and they NEVER read from a script! They are experts at what they do and they will go to great lengths to make sure your customer is satisfied with their system. We have a support website where customers can look at FAQs and troubleshooting tips, or download drivers, updates and patches. Many times the answers to their questions can be found at the website.